Menzgold offices swamped as frustrated clients validate claims

Hundreds of customers of troubled gold dealer, Menzgold, have massed up at the Kumasi and Accra offices of the firm, Monday, to validate their claims documents.

Menzgold said in a statement last week that it will begin verifying claim documents from customers as part of an elaborate process to settle their locked-up funds.

According to the statement from the firm, the validation of documents regarding claims of the customers will start on October 28 from 9 am to 4 pm each day.

The validation process ends on November 28, 2019.

“All customers are expected to visit any of the respective outlets within the hours of 9:00 am to 4:00 pm each working day and submit photocopies of their Gold Trading Agreement, Receipt of Gold Traded Purchase, Gold Trading Commission Receipt, Valid National ID Copy and Evidence of Gold Re-trade(s) and Receipts or Agreements,” the statement urged customers.

On Monday, agitated customers massed at the Osu branch (in Accra) of the firm, cautioning managers of the firm to honour their final promise of face their wrath.

“In Accra customers were at Osu branch as early as 7am and joined long winding queues. Some even had to rent chairs to sit on,” reports Joy News’ Nancy Emefa Dzadosi from the scene.